Our Plans

The Affordable Connectivity Program (ACP) is a government program that reduces the customer’s broadband internet access service bill. One discount per eligible household and is non-transferable across households. An eligible household may obtain ACP-supported broadband service from any participating provider of its choosing and may apply ACP benefit to any broadband service offering of the participating provider at the same terms available to households that are not eligible for ACP-supported service. ACP service provider may disconnect the household’s ACP-supported service after 90 consecutive days of non-payment; the household will be subject to the provider’s undiscounted rates and general terms and conditions if the program ends, if the consumer transfers their benefit to another provider but continues to receive service from the current provider, or upon de-enrollment from ACP. A household may file a complaint against its provider via the Commission’s Consumer Complaint Center; visit https://acpbenefit.org for more information on ACP.

Assurance Wireless Lifeline offer is part of the federal Lifeline Assistance program and the California LifeLine program, government assistance programs. Only eligible consumers may enroll in the programs; limit of one federal and one state (as applicable) Lifeline discount per household (landline or wireless); benefit is non-transferable. A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Phone models may vary; shipping charges may apply. Add'l. Services: Voice 10¢/min. or 250 mins. w/ $5 add-on; add’l. data requires add-on purchase. Accessing voicemail draws from plan or add’l. mins.

General terms: Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of ACP or Lifeline svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused service balance & telephone number will be lost. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. Int'l. plans require add-on purchase. Unused data & mins. do not roll over. Unlimited while on our network. Mobile Hotspot up to LTE speeds up to data allotment. Capable device required. Video streams at up to 2.5 MBps (SD). Optimization may affect speeds of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Unlimited talk & text features for direct communications between 2 people. No cash redemption value. Non-refundable. Add-on services sold separately. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. Offers not avail. in all states/areas & may vary by state. Coverage not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.