For all states (excluding CA, TX and OR):
The National Verifier is now in place to confirm eligibility for Lifeline. The Universal Service Administrative Co (USAC) will contact you when it's time to renew your Lifeline benefit. If you have questions, please contact USAC at 1-800-234-9473.
If you live in California:
You will be contacted by the California LifeLine Administrator when it’s time to renew. For questions regarding your renewal, visit http://californialifeline.com or call 1-877-858-7463, Monday – Friday 7AM – 7PM.
If you live in Texas:
You will be contacted by the Texas Low Income Discount Administrator (LIDA) when it’s time to recertify. For questions regarding your recertification, visit https://www.texaslifeline.org/prepaidrecertification or call 1-866-454-8387.
If you live in Oregon:
Assurance Wireless is no longer participating in the Lifeline program in Oregon as of April 1, 2022. If you still qualify to receive Lifeline benefits, you may be able to obtain Lifeline service from another provider. You can locate information about other Lifeline service providers in your area online at Lifeline.Oregon.gov. However, we do participate in the Affordable Connectivity Program in Oregon. For details and to apply, visit assurancewireless.com/lifeline-services/states/oregon-lifeline-free-government-phone-service.