Got Great News
Assurance Wireless is available
in California
Check out your FREE CA
monthly Lifeline offer:
6GB High-
Speed Data*
Unlimited
Minutes
Unlimited
Text
Bring Your
Own Phone†
Get a
Free Phone
Speed Data*
Minutes
Text
Own Phone†
Free Phone
*During congestion, heavy data users (>35GB/mo.) and customers choosing Assurance Wireless or similarly prioritized plans (e.g., T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Video typically streams in SD.
†Unlocked, compatible device & new SIM Card required. Check with your current wireless carrier and warranty to confirm ability to unlock your device.
Follow These Easy Steps to Get Connected
1
Provide Your Information
Let's begin your online application. A few simple questions and you're on your way to being connected on the T-Mobile Network. This process should only take 7-10 minutes. Just a reminder to have all your documents and information readily available—if you leave the application without completing it, you will have to start over.
2
Choose Your Phone
You have two options when it comes to choosing a phone. You can bring your own phone† and we'll check to see if it's compatible with our network. Or you can choose to purchase a low-cost phone starting at $25 plus tax, compatible with the Assurance Wireless network.
You have two options when it comes to choosing a phone. You can either bring your own phone† and we'll check to see if it's compatible with our network. Or you can choose a free, basic Smartphone from Assurance Wireless.
3
The National Verifier Process
During your Assurance Wireless application, you will be redirected to the National Verifier website, which is Lifeline's centralized application system. It validates your identity and address, and determines your eligibility for Lifeline.
Review & Eligibility Verification
After you complete your Assurance Wireless application, we'll do a quick review to make sure everything's in order—no missing details or errors. If we spot something that needs fixing, don't worry—you’ll be able to update it right away to keep things moving.
Once your application is good to go, we'll securely send it to the California Public Utility Commission (PUC). They'll take a closer look to verify your information and confirm your eligibility for the program.
Texas PUC
After you submit your Assurance Wireless application, we'll securely send your information to the Texas Public Utility Commission (PUC). The PUC will carefully review your application details to verify your information and confirm your eligibility.
4
Providing Proof of Eligibility
If you're applying through a government program or based on your income, the National Verifier might automatically check your details using databases for programs like Medicaid, SNAP, Housing Assistance (FHAP) and Veterans Benefits (VA). If they can't find your information, you'll need to upload proof of program enrollment or income documents.
If you're applying through a qualified government program or based on your income, make sure to have your proof of enrollment or income documents ready to upload.
If you're applying through a qualified government program or based on your income, make sure to have your proof of enrollment or income documents ready to upload. If you prefer, you can also mail or fax your documents.
5
Ready. Set. GO.
Once your application has been processed and approved, we will keep you in the know on your next steps. If you have chosen to buy a low-cost phone, you will be directed to choose and pay for your new phone.
Your application will be processed in 7-10 days through the state system. Once verified, you'll receive a letter letting you know if you're approved or not. If approved, we'll keep you updated on the next steps for activation. Keep an eye out for emails and other communications from our team to track your order.
6
Activate My Account
Finally, you're on your way to stay connected, right? Make sure you activate "My Account" where you can manage your plan details and keep up to date on Assurance Wireless news. That's the way to go.
State Eligibility Requirements
You may be eligible if you participate in any of the following government programs:
- Medicaid/Medi-Cal
- CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension or Survivors Benefit Programs
- Low-Income Home Energy Assistance Program (LIHEAP)
- National School Lunch Program (NSLP)
- Women, Infants and Children Program (WIC)
- Temporary Assistance for Needy Families (TANF), California Work Opportunity and Responsibility to Kids (CalWORKS), Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKS), Welfare-to-Work (WTW), or Greater Avenues for Independence (GAIN)
- Tribal Specific Programs
- Bureau of Indian Affairs (BIA) General Assistance
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reserves (FDPIR)
- Tribal Head Start Income Eligibility
- Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension or Survivors Benefit Programs
- Health Benefit Coverage under Child Health Plan
- National School Lunch Program (NSLP)
- Low-Income Housing Energy Assistance Program (LIHEAP)
- Temporary Assistance for Needy Families (TANF)
- Tribal Specific Programs
- Bureau of Indian Affairs (BIA) General Assistance
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reserves (FDPIR)
- Tribal Head Start Income Eligibility
- Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension or Survivors Benefit Programs
- Tribal Specific Programs
- Bureau of Indian Affairs (BIA) General Assistance
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reserves (FDPIR)
- Tribal Head Start Income Eligibility
You may be eligible if your income is 135% or less than the Federal Poverty Guidelines.
| Household Size | Yearly Income |
| 1 | $0 - $21,128 |
| 2 | $0 - $28,553 |
| 3 | $0 - $35,978 |
| 4 | $0 - $43,403 |
| 5 | $0 - $50,828 |
| 6 | $0 - $58,253 |
| 7 | $0 - $65,678 |
| 8 | $0 - $73,103 |
If there are more than eight (8) people in your household, THEN add $7,425 for each additional person.
Lifeline Example: For household of nine (9) people, the Yearly Income allowed = $0 - $80,528 ($73,103 + $7,425).
| Household Size | Yearly Income |
| 1 | $0 - $24,200 |
| 2 | $0 - $32,600 |
| 3 | $0 - $41,100 |
| 4 | $0 - $49,600 |
| 5 | $0 - $58,100 |
| 6 | $0 - $66,600 |
| 7 | $0 - $75,100 |
| 8 | $0 - $83,600 |
If there are more than 8 people in your household, please add $8,500 for each additional person.
LifeLine Example: For household of 9 people, Yearly Income allowed: $0 - $92,100 ($83,600 + $8,500).
| Household Size | Yearly Income |
| 1 | $0 - $24,287 |
| 2 | $0 - $32,832 |
| 3 | $0 - $41,378 |
| 4 | $0 - $49,923 |
| 5 | $0 - $58,469 |
| 6 | $0 - $67,014 |
| 7 | $0 - $75,560 |
| 8 | $0 - $84,104 |
If there are more than eight (8) people in your household, THEN add $8,546 for each additional person.
Lifeline Example: For household of nine (9) people, the Yearly Income allowed = $0 - $92,650 ($84,104 + $8,546).
| Household Size | Yearly Income |
| 1 | $0 - $23,475 |
| 2 | $0 - $31,725 |
| 3 | $0 - $39,975 |
| 4 | $0 - $48,225 |
| 5 | $0 - $56,475 |
| 6 | $0 - $64,725 |
| 7 | $0 - $72,975 |
| 8 | $0 - $81,225 |
If there are more than eight (8) people in your household, THEN add $8,250 for each additional person.
Lifeline Example: For household of nine (9) people, the Yearly Income allowed = $0 - $89,475 ($81,225 + $8,250).
Phone Information and Return Policy: Assurance Wireless phones are provided free of charge to eligible customers in California by our phone vendors, American Network Solutions or Enidus USA, or can be purchased at a low cost by other customers. Devices may vary depending on inventory. For more information on devices, warranties and vendor policies, such as device return policies, please contact us and we will connect you with the provider of your device. Local phone numbers may not be available in certain markets. You can request to change your mobile phone number up to three times each year.
Enidus/Wireless Creations is a phone vendor for Assurance Wireless. You can review their terms and conditions and privacy policy here.
Assurance Wireless Lifeline offer is available to eligible customers, residing in selected areas, who are approved for Lifeline service, a government assistance program. One Lifeline discounted service (landline or wireless) available per household & is non-transferable. A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. General terms: Customers can use Assurance Wireless service on pay-as-you-go plan after termination of Lifeline service. When account is switched to pay-as-you-go plan & inactive for 60 days, on day 61, account will be closed & any unused service balance & telephone number will be lost. Add'l. Services: Voice 10¢/min. or 250 mins. w/$5 add-on; add’l. data requires add-on purchase. Accessing voicemail draws from plan or add’l. mins. Int'l. plans require add-on purchase. Plan: Unused data & mins. do not roll over. Unlimited while on our network. Mobile hotspot up to LTE speeds up to data allotment. Capable device required. Video streams at up to 2.5 MBps (SD). Optimization may affect speeds of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Unlimited talk & text features for direct communications between 2 people. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. No cash redemption value. Non-refundable. Add-on services sold separately. Phone models may vary; shipping charges may apply. Phones issued to eligible customers by 3rd party vendor after application approval. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. Offers not avail. in all states/areas & may vary by state. Coverage not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.
Assurance Wireless is a provider of California LifeLine, a government assistance program. Offer available for eligible CA customers only & is non-transferable. Discounts provided by the California & federal Lifeline programs are limited to one per household (landline or wireless). A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Unlike a traditional wireline phone, a wireless handset may be removed from the home. By removing a wireless cell phone from a residence that does not have other phone services, residents may not have a way to make 911 calls during an emergency. Also, wireless service may experience interruptions due to weather conditions, terrain or gaps in service coverage. General terms: Customers can use Assurance Wireless service on pay-as-you-go plan after termination of Lifeline service. When account is switched to pay-as-you-go plan & inactive for 60 days, on day 61, account will be closed & any unused service balance & telephone number will be lost. Add'l. Services: Voice 10¢/min. or 250 mins. w/$5 add-on; add’l. data requires add-on purchase. Accessing voicemail draws from plan or add’l. mins. Int'l. plans require add-on purchase. Plan: Unused data does not roll over. Unlimited while on our network. Mobile hotspot up to LTE speeds up to data allotment. Capable device required. Video streams at up to 2.5 MBps (SD). Optimization may affect speeds of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Unlimited talk & text features for direct communications between 2 people. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. No cash redemption value. Non-refundable. Add-on services sold separately. Phone models may vary; shipping charges may apply. Phones issued to eligible customers by 3rd party vendor after application approval. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. Offers not avail. in all states/areas & may vary by state. Coverage not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.
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