Is the Assurance Wireless Plan on the T-Mobile Network?

Assurance Wireless operates on the T-Mobile Network, one of the largest and most reliable networks in the nation. So the service provided by Assurance Wireless is through T-Mobile, while your cell phone plan is provided by Assurance Wireless. Our partnership with T-Mobile ensures you benefit from exceptional coverage and high-quality service.

By being part of T-Mobile’s network, Assurance Wireless gives you access to these key advantages:

• Nationwide Coverage
  The T-Mobile Network spans across the United States, so you can stay connected wherever you go.
• Reliable Service
  Experience consistent call quality, text delivery and dependable internet access.
• Advanced Network Technology
  The T-Mobile Network leverages cutting-edge technology, including 4G LTE and 5G where available, to ensure a smooth and fast connection for your needs.

Assurance Wireless uses data prioritization to manage network traffic, especially during times of heavy usage. While we engineer our network to provide consistent high-speed data service, at times and at locations where the number of customers using the network exceeds available network resources, customers will experience reduced data speeds:

1. Network Congestion: When the network is busy, data speeds can be reduced for heavy data users to ensure a consistent experience for everyone.
2. Priority Levels: Data for customers on T-Mobile-branded plans is prioritized before data for customers on Assurance Wireless-branded plans.
3. Heavy Data Users: If you exceed a certain data threshold within your billing cycle, your data may be deprioritized, meaning you might experience slower speeds compared to other users.

More information on how data is prioritized can be found here: https://www.t-mobile.com/home-internet/policies/internet-service/network-management-practices.