Skip to main content
Help Center

Activate and Set Up Your Phone

What if my phone is out of memory?

Running out of memory on your phone can slow it down or limit its functionality, but don't worry. Here’s how to free up space and keep your device running smoothly.

How to Free Up Space on Your Phone

Step 1: Clear Unnecessary Files

  • Delete unused apps: Open your phone’s "Settings", find "Apps" and uninstall Apps you no longer need.
  • Remove old photos and videos: Back them up to cloud storage or a computer, then delete them from your phone.
  • Clear cached data: Go to "Settings" > Go to "Storage", and use the "Clear Cache" option to remove temporary files.

Step 2: Use Cloud Storage Services

Upload your files to free cloud services (like Google Photos or Google Drive) to free up space on your device without losing your data.

Step 3: Restart Your Phone

After clearing space, restart your phone to refresh its system and improve performance.

Still Need Help?

Our Customer Care team is just a call away, ready to assist you at every step. From applications to activations and more, we're here to make things easier for you.

Call Customer Care

Monday - Sunday
7 a.m. - 7 p.m. CT

1-888-321-5880