About Lifeline and Application
What is Lifeline Annual Certification?
To continue receiving your free Lifeline service from Assurance Wireless, you must certify each year that you still qualify for federal Lifeline assistance. You may qualify based on participation in certain public assistance programs such as Medicaid, Food Stamps/SNAP or Supplemental Security Income (SSI). You may also continue to qualify if your total household income meets guidelines for your state.
What do I need to do to recertify?
Often, Lifeline subscribers are automatically recertified by an automated data source check. However, if this check fails, you will be contacted before your annual certification due date with instructions on how to regain certification, what is needed and where to provide the information.
Depending on where you live, a local agency will contact you to provide annual certification information:
- If you live in any state except California, Texas or Oregon: The National Verifier will confirm eligibility for Lifeline. The Universal Service Administrative Company (USAC) will contact you when it's time to renew your Lifeline benefit. If you have questions, please contact USAC at 1-800-234-9473
- If you live in California: You will be contacted by the California LifeLine Administrator when it’s time to recertify for Lifeline. Keep an eye out for a pink envelope in the mail. For questions regarding your recertification, visit California LifeLine here or call 1-877-858-7463, Monday – Friday 7AM – 7PM
- If you live in Texas: You will be contacted by the Texas Low Income Discount Administrator (LIDA)when it’s time to recertify for Lifeline. For questions regarding your recertification, visit Texas Lifeline here or call 1-866-454-8387
- If you live in Oregon: Assurance Wireless is no longer participating in the Lifeline program in Oregon as of April 1, 2022. If you still qualify to receive Lifeline benefits, you may be able to obtain Lifeline service from another provider. You can locate information about other Lifeline service providers in your area online at Lifeline.Oregon.gov